Reach out to us here!
Have a problem?
Gifting can be stressful. Let us do the worrying for you!
We guarantee that your experience is smooth and your giftbox arrives in pristine condition and full of Berkshire joy. If you or your recipient aren’t satisfied with your experience for any reason, let us know and we will make it right.
*We will offer a replacement or refund for any lost or damaged gift boxes. Refund or replacement requests must be submitted within 30 days of order ship date. Please include photo of any damage. Requests due to shipping delays will be issued store credit only, no refunds. All requests may be submitted using the form below.Questions? Requests? Need help?
Please don’t hesitate to reach out! Someone will contact you within 24 hours. Thank you!